Version: 1.0 · Last updated: July 2026 · SlotIQ, The Netherlands
• SlotIQ: the provider of the SlotIQ software and this website. • Customer: the legal entity or business that enters into an agreement with SlotIQ. • Service: the SlotIQ software (dock and yard management) delivered as an online service (SaaS), including associated portals and support. • User: a natural person who uses the service on behalf of the customer or the customer’s business relations.
These terms apply to every offer made by SlotIQ and to every agreement between SlotIQ and the customer. Deviations are only valid if agreed in writing. Purchasing or other terms of the customer are expressly rejected, unless agreed otherwise in writing.
SlotIQ supplies exclusively to business customers (B2B).
Where offered, a free 14-day trial period applies, without any payment obligation and without a credit card being required. After the trial period, access ends automatically unless the customer takes out a subscription. Data entered during the trial period is retained upon conversion to a subscription; if no subscription is taken out, it is deleted after 30 days.
Subscriptions are taken out per location, in the packages listed on the website or agreed in writing. All prices are exclusive of VAT.
• Invoicing takes place in advance, monthly or annually, depending on the chosen billing cycle. • The payment term is 14 days from the invoice date, unless agreed otherwise. • SlotIQ may adjust prices annually. Price changes are announced at least 30 days in advance and take effect at the next renewal; in the event of an increase of more than 10%, the customer may terminate as of the effective date of the change. • In the event of late payment, SlotIQ may, after a reminder, suspend access to the service until payment has been made.
For the duration of the agreement, the customer receives a non-exclusive, non-transferable right to use the service within the limits of the chosen package (number of docks, accounts and functionality).
The customer warrants that users will not use the service for unlawful purposes, will not infringe the rights of third parties and will not perform any acts that could impair the operation or security of the service. The customer is responsible for the accuracy of the data entered by the customer or its business relations and for keeping login credentials confidential.
SlotIQ makes every effort to keep the service continuously available and delivers the service with commercially reasonable care. Scheduled maintenance is carried out outside office hours where possible and announced in advance.
Support is provided in accordance with the chosen package. Specific availability guarantees (SLA) apply only if agreed in writing, such as with Enterprise and custom agreements.
For personal data that the customer enters into the service, SlotIQ acts as a processor within the meaning of the GDPR. Upon request, the parties will conclude a data processing agreement. SlotIQ processes this data exclusively on the customer’s instructions and takes appropriate technical and organisational security measures.
For the processing of personal data via the website, see our privacy policy (slotiq.nl/en/privacy).
All intellectual property rights in the service, the software, the website and associated documentation are vested in SlotIQ or its licensors. The customer only obtains the right of use as described in these terms.
All data entered into the service by the customer remains the property of the customer. Upon termination of the agreement, the customer may request an export of its data up to 30 days after the end date.
SlotIQ’s total liability for an attributable failure or unlawful act is limited per event (a series of related events counting as one event) to direct damage and to a maximum of the amount paid by the customer to SlotIQ in the 12 months preceding the event.
SlotIQ is not liable for indirect damage, including lost profits, missed savings, business interruption or loss of data to the extent that such loss could have been prevented by customer-side backups of exported data.
These limitations do not apply in the event of intent or deliberate recklessness on the part of SlotIQ, or to the extent that mandatory law precludes limitation.
The agreement is entered into for the chosen subscription period (month or year) and is tacitly renewed for the same period each time, unless either party gives written notice of termination no later than 30 days before the end of the current period.
Either party may terminate the agreement with immediate effect if the other party is declared bankrupt, applies for suspension of payments, or materially fails to perform and does not remedy that failure within 14 days of being given notice of default.
After termination, access to the service is closed and customer data is deleted in accordance with the privacy policy.
SlotIQ may amend these terms. Changes are announced at least 30 days before they take effect, by email or through the service. If the customer does not accept a material change, the customer may terminate the agreement as of the date on which the change takes effect.
These terms and all agreements with SlotIQ are governed by Dutch law. Disputes will be submitted exclusively to the competent Dutch court.
Questions about these terms? Contact us at info@slotiq.nl.